Websites need ongoing attention. Plugins go out of date. Performance drifts. Something breaks after an update and nobody notices until a customer mentions it. These are small problems that are easy to miss and expensive to ignore.
Our Website Care and Updates service handles the routine maintenance that keeps your site healthy: plugin and theme updates, uptime monitoring, monthly backups, and security checks. If something breaks during an update, we fix it at no extra charge.
Beyond maintenance, you get a monthly credit for content updates -- changing photos, updating text, adding a new page section, swapping out a promotion banner. Anything that is a straightforward edit rather than a new design project falls under this credit.
We send a brief monthly report showing what was done, your uptime percentage, and your current site speed score. No technical jargon. Just a clear summary of what happened and whether there is anything you should know about.
- Monthly plugin, theme, and core updates
- Uptime monitoring with alerts
- Weekly automated backups
- Monthly security scan
- Monthly content update credit (up to 1 hour)
- Monthly performance report
- Emergency fix coverage for update-related issues
- Priority response for active care clients